Christmas Delivery Cut-Off Dates
Be sure to check our Christmas delivery cut-off dates before you purchase your next gift.
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Shipping
| Delivery Method | Cost | Delivery Cut-Off (ACT, NSW, VIC & TAS) | Delivery Cut-Off (NT & WA) |
|
Standard Post |
FREE on orders over $100 |
Monday 12th December, 2023 |
Monday 7th December, 2023 |
|
Express Post |
$15 on all orders |
Monday 19th December, 2023 |
Wednesday 14th December, 2023 |
Enjoy Free Shipping on orders over $100.
How long will it take to receive my order?
To receive your orders by Christmas with Standard Post, order by Sunday 13th December
Our team are making every effort to ensure that your order is dispatched as quickly as possible, however please check delivery guides from Australia Post due to high volumes at this time. For orders placed after this date, we recommend Express Post and also checking delivery guides from Australia Post.
Delivery times depend on the postal service within your area. All orders are dispatched the following business day from our Sydney distribution centre, in line with the shipping method selected and as defined below.
Delivery times depend on the postal service within your area. All orders are dispatched the following business day from our Sydney distribution centre, in line with the shipping method selected and as defined below.
| Shipping method | Cost | Delivery time |
|
Standard Post |
FREE on orders over $100 |
Approximately 2 to 5 business days to all locations in Australia except Western Australia and Northern Territory. |
|
Express Post |
$15 on all orders |
Approximately 1 to 2 business days to all locations in Australia except Western Australia and Northern Territory. |
What if my order has not arrived after 7 working days?
Delivery times do vary and are also dependent on your postal service and destination. While there is tracking available for registered post the best option would be to check with your local post office as sometimes notice of attempted delivery may be misplaced. Contact details for your local post office can be obtained through the Australia Post website.
How will I know when my order has been shipped?
You will receive an email informing you that your order has been dispatched.
How can I track my order?
You will receive an email informing you that your order has been dispatched. In this email there will be a link to access your tracking. Click on the tracking link which will take you to Australia Post's website for more details.
I have lost my receipt. Can I please obtain a replacement?
Yes. Please contact our Customer Care Team on 1300 136 661 and we can arrange for a receipt to be emailed to you.
Do you offer international shipping?
Products purchased on this website can only be delivered within Australia.
Conditions
- We are not responsible for any delays that may occur to a parcel due to the fault of Australia Post.
- We are not responsible for parcels that are damaged or lost during transit due to the fault of Australia Post.
